PRODUCT OVERVIEW
- ISBN 9780007346776
- Categories Business & management, Business and Economics, BX, BXOS, MAR24_1, NF BIZ, Non-Fiction, SELECTX, TOP PICKS 2Q
- Author(s) David Brown
- Publisher Harpercollins Publishers (UK)
- Pages 128
- Format Paperback B
- Dimensions 13cm x 1cm x 19.8cm
- Weight 0.136 kg
product description
The tricks that experts and top professionals use to overcome difficult people.
Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
• Understand the different types of troublemakers
• Stay calm and firm when other people can’t
• Deal with difficult bosses, direct reports, and colleagues
• Create win-win scenarios
• Develop productive relationships with people you don’t like